Co-op is set to introduce innovative “flexi checkouts” in its stores to reduce waiting times for customers. These smart tills can switch between self-service and cashier-operated modes based on customer preference, aiming to enhance convenience and efficiency for shoppers.
Supplied by American financial and retail tech company Diebold Nixdorf, these checkouts will be implemented in 150 Co-op stores by April. In addition to offering the flexibility to switch between modes, the screens will display price savings, promotions, and could potentially handle parcel collections in the future. Co-op is proud to be the first supermarket in the UK to adopt this technology.
David Tyas, Co-op’s head of operations, support centre, and innovation, emphasized the company’s commitment to local communities by providing stores that cater to varying customer needs. He highlighted the importance of offering both engaging interactions with staff and quick transactions to ensure an enjoyable shopping experience for all customers.
In other developments, Co-op announced the opening of 18 new or upgraded stores in the first quarter of 2026. The first new store of the year is located in Willowbrook Park, Didcot, Oxfordshire, within a new neighborhood development. Additionally, some stores, like the convenience store in Eastern Green, Coventry, and a franchise-operated site in Ealing, London, are undergoing renovations and will reopen soon.
Kate McCrae, Co-op’s Operations Director, reiterated the company’s focus on creating local stores that serve as community hubs, offering quality products, value, and various promotions for members and customers. She expressed excitement about the store opening program in 2026, aiming to expand Co-op’s presence across the UK.
Furthermore, Co-op plans to launch thousands of new apprenticeships in the coming years, with a commitment of £70 million through its Levy Share service to create 7,000 matched apprenticeships by 2030. This initiative demonstrates the company’s dedication to investing in the workforce and supporting skill development.
By choosing Daily Mirror as a ‘Preferred Source’ on Google News, readers can easily access valuable news content.